Case Studies

Retail Solutions focuses on customer success. Please find below a selection of stories highlighting the tangible ROI realized by Retail Solutions’ customers, including stories from many of the industry leaders.

November 24th, 2009 (Case Study)

Reducing Out-of-Stocks with More Effective Planograms

In this exclusive Retail Solutions case study, the J.M. Smucker Co. explains how they leveraged downstream data to decrease out-of-stock levels for the Dunkin’ Donuts coffee range. This case study describes how the company designed a planogram based on actual retail execution data and managed to not only achieve their availability objectives but also to generate a significant sales increase.
»Read the case study

July 23rd, 2009 (Case Study, Webinar)

Getting Ready for Hannaford Vendor Pulse

In this webinar, Scott Craig, Director of Supply Chain Services, Hannaford, describes the new Vendor Pulse data sharing program. Through this program, Hannaford shares operational point of sale and inventory data with suppliers, to provide suppliers with unprecedented visibility into shared business operations and enable them to leverage this visibility and turn it into actionable insights to help solve business issues and drive joint business growth. By listening to this replay, you can learn what data Hannaford shares, at what level of granularity; how Hannaford and suppliers expect to create value and growth through this initiative; and how Hannaford vendors can participate in the program.
»Replay this exclusive Retail Solutions / Hannaford Webinar

June 30th, 2009 (Case Study)

Unilever: Optimizing Shelf Availability on Multi-Week Promotions

Unilever named Food Lion Vendor Pulse Supplier of the Month for June 2009
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May 26th, 2009 (Case Study)

Coca-Cola: Optimizing a New Package Introduction

Coca-Cola named Food Lion Vendor Pulse Supplier of the Month for May 2009
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April 28th, 2009 (Case Study)

Kellogg’s: Cutting Inventory Levels

Kellogg’s named Food Lion Vendor Pulse Supplier of the Month for April 2009
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April 11th, 2009 (Case Study)

Building a Demand-Centric Supply Chain

When Allan Barr took responsibility as operations manager in the drug channel at The Procter & Gamble Company (P&G) in April 2006, he began by defining success in his role: winning the “First Moment of Truth” – the moment when the customer chooses any of P&G’s 3,000 products over any competitor products in many thousands of U.S. drug stores (winning the “Second Moment of Truth” is the one when the consumer actually uses the product). This case study explains how P&G leverages operational retailer from Retail Solutions to build up an industry leading supply chain.

»Read the case study

April 8th, 2009 (Case Study, Event)

Food Lion, PepsiCo, Kraft talk about Vendor Pulse at the GMA IS/LD Conference

A commanding team presented “Driving Game-Changing In-Store Execution Through Trading Partner Collaboration” at the 2009 GMA IS/LD event.
Pete Bonneau, Food Lion’s Vice President, Dry Category Management and Charles Davis, Food Lion’s Vice President, Business Strategy and Analytics teamed up with John S. Phillips, PepsiCo’s Vice President, Customer Supply Chain and Logistics and Lisa Walsh, PepsiCo’s Vice President and General Manager for the Delhaize Team to explain how in today’s rapidly changing industry and economic landscape, leading retailers and suppliers are taking collaboration to new levels to ensure continued success.
»Read the rest of this entry

March 31st, 2009 (Case Study)

PepsiCo: Reducing DSD Out-of-Stocks

PepsiCo named Food Lion Vendor Pulse Supplier of the Month for March 2009
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March 15th, 2009 (Case Study, Event)

Walgreens’ Becky Bly Talks About Data Sharing at NACDS Supply Chain

At the 2009 NACDS Supply Chain Even, Becky Bly was invited to presented how Walgreens is “Using POS Data to Drive Supply Chain Efficiency”. Her well attended session addressed how companies work collaboratively on data-sharing, to cover supply chain and sales insights, address more than just the simple challenge of getting the data, but also know how to successfully leverage the data by employing best practices and business intelligence for strategic operational and supply chain gains.
You can read Becky’s presentation here

February 24th, 2009 (Case Study)

Kraft Foods: Improving Retail Execution for Promotions

Kraft Foods named Food Lion Vendor Pulse Supplier of the Month for February 2009
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January 7th, 2009 (Case Study)

Kimberly Clark: Becoming the Indispensable Partner for Retailers

When it comes to working with its retailer customers, Kimberly-Clark has a simple philosophy. “We want to be the indispensable partner,” said Greg Pike, who leads customer development for Delhaize USA, covering both Food Lion and Hannaford in the Eastern United States.

This case study explains how Kimberly-Clark leverages point-of-sale data with Retail Solutions to foster win-win relationships with Food Lion, and earned Kimberly-Clark the inaugural Food Lion Vendor Pulse Supplier of the Month in January 2009.