I really enjoy working at Retail Solutions. The company has provided me with a variety of opportunities to advance my career path and technical skills, establishing a strong foundation for my future success.
-David Sun, Engineering, Retail Solutions
Cranston, RI
Data Operations Analyst
Location: Cranston, RI
About Retail Solutions, Inc (RSi)
Retail Solutions develops and delivers a comprehensive suite of award-winning software-as-a-service (SaaS) solutions that turn Retailer “downstream data”, such as point-of-sale (POS), supply chain, merchandiser feedback and category data, into actionable visibility into the store and onto the shelf for their suppliers.
Retail Solutions, the largest and fastest-growing company in the Retail Execution Management field, has more experience with processing customer-specific retailer data than any other company. Retailers and consumer product goods (CPG) companies trust Retail Solutions to grow sales, reduce out-of-stocks, improve promotion execution and effectiveness, maximize retail operation productivity and foster collaborative relationships in the retail industry to improve product availability for the end-consumer.
Retail Solutions serves more than 300 CPG Companies, including nine of the top ten global consumer goods companies, and processes data from more than 30 leading retailers in the Americas and Europe.
Retail Solutions is headquartered in Mountain View, CA and has offices in Cranston, RI, Bentonville, AR, Richmond UK, Paris, France, Munich Germany and Shanghai, China.
Data Operations Analyst Job Description
Retail Solutions is seeking a full time employee to ensure retailer data streams are supported in a quality and scalable manner. Responsibilities will include ongoing support of daily/weekly data loads and providing ongoing backend support of RSi services.
This opportunity is located in our Cranston, RI office.
Primary Responsibilities
- Manage data flow and accuracy from many data trading partners, from data receipt through production load into internal systems
- Design, implement, or operate comprehensive data maintenance and load processes to balance optimization of data access with batch loading and resource utilization factors, according to customer requirements
- Support end users by data mining and validation using SQL tools on Oracle and SQL Server databases
- Develop data flow process models which may include loading, transformation, and/or extraction.
- Create procedures, test files, and processes to automate data flow and ensure accuracy of data into the internal system
- Identifies trends and quality gaps from the analysis of monitoring data to improve the customer experience
- Answer production support emails and voice mails
- Must be available for weekend on-call for production data support semimonthly
Skills and Experience Required
- University Degree – preferably related to business information systems
- Strong oral and written communication skills in English are required
- 2+ years of relevant work experience preferred
- Experience working with retail data such as POS and Inventory is ideal
- Working knowledge of Microsoft Office software programs (Excel, Word, Outlook, etc…)
- Excellent creative problem solving skills
- Must have strong organizational skills and the ability to prioritize tasks
- Must be customer service oriented with strong follow up skills
- Experience with any of the following is a plus: ETL, Gentran, SQL, AS2